Latest Customer satisfaction survey results published
With every piece of work we undertake, we seek feedback from our customers by way of an 11-point questionnaire which covers the entire lifecycle of the job. The survey covers: Communications with our clients, staff courtesy, tidiness, workmanship, safe working methods, disruption, property damage, timescale and budget.
Despite often appalling weather conditions over the past year and sometimes distressing circumstances for our clients, our service teams have delivered some of the very best in customer service in the industry.
Below is a summary of comments and feedback covering March 2014 to January 2018.
Davis Plant and Groundwork Contractors Customer Satisfaction Survey January 2018
Nothing was too much trouble for them and they worked extremely hard to ensure project was a success …. David & Angela Openshaw
Impressed with the service. Brilliant staff. Wonderful service …. Laura Montacute
Displayed the highest standard of politeness, Courtesy and good manners …. Dee & Jim Burt
Just a token of thanks for all the thought and care you have put into our garden …. Gerry & Caroline
Very, very pleased. Many thanks ……… Steph Carey
Cheerful, considerate and polite. Excellent workers ……… Mrs C Vallance
Excellent job and were a delight to meet ………… Brian & Alexa Bradford
A job well done – thank you very much ……….. K Harper
Very efficient no complaints …………. Rudmere Park Bath
Thanks to Davis Groundworks for their efforts this week……………….. Pam and Roger Bellairs
Superb job well done – people were great! ……………. Chapple Lane Malmesbury
Very satisfied …………….. Avenue Road Trowbridge









